| Value | Category | Cases | |
|---|---|---|---|
| -9 | NIU (not in universe) | 464 |
70.9%
|
| 1 | lack of physical nhif card | 9 |
1.4%
|
| 2 | lack of understanding about the benefits of the programme | 115 |
17.6%
|
| 3 | some family members not included in the cover | 0 |
0%
|
| 4 | allocated facility too far/not preferred | 0 |
0%
|
| 5 | unaware of how to use savings in m-tiba | 0 |
0%
|
| 6 | sco-payments (not everything covered) | 0 |
0%
|
| 7 | poor quality, poor service at facility | 0 |
0%
|
| 8 | no challenges | 0 |
0%
|
| 96 | other | 0 |
0%
|
| 98 | don't know | 0 |
0%
|
| 99 | not applicable | 0 |
0%
|
| 9999995 | missing:impute | 66 |
10.1%
|
