| Value | Category | Cases | |
|---|---|---|---|
| 0 | 3 |
60%
|
|
| 30 | 2 |
40%
|
|
| Afya pap not working | 1 | ||
| Afya pap system hangs,not working | 1 | ||
| Airtime/ bundles | 1 | ||
| Am just reluctant to send no challenge at all | 1 | ||
| Am not aware of any app/ platform of sending my measurement | 1 | ||
| Application failed | 1 | ||
| At times lack of batteries | 1 | ||
| At times the respondent just forgets | 1 | ||
| At times the results doesn't go through | 1 | ||
| At times you try to send but it doesn't send | 1 | ||
| Basic phone | 1 | ||
| Basic phone doesn't have an app | 1 | ||
| Battery | 2 | ||
| Battery low on the machine sometimes | 1 | ||
| Because of Corona virus | 1 | ||
| Being busy sometimes | 1 | ||
| Can't be able to type in the figures as feels she is too old | 1 | ||
| Cannot recall on how to use it | 1 | ||
| Cannot remember | 1 | ||
| Cant operate a phone well,know how to pick a call only | 1 | ||
| Challenge typing due to short eye sight | 1 | ||
| Check.patient not hypertensive | 1 | ||
| Claimed to not having hypertension any longer so the idea of measuring BP stopped. | 1 | ||
| Currently doesn't have a smart phones and feels it difficult to use the non android one | 1 | ||
| Did not understand how to use it | 1 | ||
| Didn't know understand how to relay | 1 | ||
| Didn't understand the afya pap,how it works: phone not charged | 1 | ||
| Difficult to use | 1 | ||
| Do not relay since was transferred from melchizedek to KNH | 1 | ||
| Does not have Afya pap app | 1 | ||
| Does not know how to do it | 1 | ||
| Does not know how to relay the measurements | 1 | ||
| Does not know how to send | 2 | ||
| Does not know how to use the application | 1 | ||
| Does not know how to use the machine | 1 | ||
| Does not know the proper time and how to relay the information via phone | 1 | ||
| Does not understand how to do it unless assisted | 1 | ||
| Doesn't know how it is sent | 1 | ||
| Doesn't know how to | 2 | ||
| Doesn't know how to do it | 1 | ||
| Doesn't know how to relay | 4 | ||
| Doesn't know how to relay by his own | 1 | ||
| Doesn't know how to relay the measure | 1 | ||
| Doesn't know how to send | 2 | ||
| Doesn't know how to send the measurements via the phone | 1 | ||
| Doesn't know how to use the Afya pap | 1 | ||
| Doesn't know how to use the application | 1 | ||
| Doesn't understand how to use and rely her measurements on Afya Pap | 1 | ||
| Doesnt have Afya pap | 1 | ||
| Doesnt have the Afya Pap | 1 | ||
| Doesnt have the app | 2 | ||
| Doesnt understand | 1 | ||
| Don't know how to relay the measurements | 1 | ||
| Don't know how to operate a cell phone well hence a challenge | 1 | ||
| Don't know how to relay | 2 | ||
| Don't know how to relay measurements | 1 | ||
| Don't know how to relay the measurements | 12 | ||
| Don't know how to send | 2 | ||
| Don't know how to use the application | 1 | ||
| Don't know the Application | 1 | ||
| Don't know to send | 1 | ||
| Error popping each time the patient tries updating | 1 | ||
| Faultyness of the machine | 1 | ||
| Faultyness with the bp machine | 1 | ||
| Faultyness with the machine | 3 | ||
| Faultyness with the machine at times | 1 | ||
| Feels lazy to send, | 1 | ||
| First reading being too high than other readings | 1 | ||
| Forgetful,ignorance | 1 | ||
| Forgets at times | 1 | ||
| Forgets to relay the measurements | 2 | ||
| Forgets to relay the values | 1 | ||
| Forgetting | 4 | ||
| Forgetting to relay blood pressure Measurement | 1 | ||
| Forgetting to relay the information | 1 | ||
| Forgetting to send | 1 | ||
| Forgetting to send the measurements | 1 | ||
| Forgot | 2 | ||
| Forgot how to relay | 1 | ||
| Forgot how to relay the measurements | 1 | ||
| Forgot how to use the application | 1 | ||
| Forgot how to use the platform | 1 | ||
| Forgot howbto go about it | 1 | ||
| Forgot on how the measurements were relayed | 1 | ||
| Forgot on how to feed the measurements on the app | 1 | ||
| Forgot on how to relay measurements | 1 | ||
| Forgot on how to send the measurements | 1 | ||
| Forgot the number she was using to relay so she hasn't relayed in the last 3 months | 1 | ||
| Forgot to send | 1 | ||
| Full understanding of | 1 | ||
| Had gone home without machine | 1 | ||
| Had no problem | 1 | ||
| Has a problem with the phone | 1 | ||
| Has challenges operating a cellphone | 1 | ||
| Has not been relaying since forgot the process of taking the measurements and relaying | 1 | ||
| Has not been relaying since it used to fail every time she tried. | 1 | ||
| Has not been trained how to do it | 1 | ||
| Have issues with the phone | 1 | ||
| Have never tried sending the measurements, feels that it's a bit complicated | 1 | ||
| Have no idea how it's done,a neighbour who used to do it for her moved away. | 1 | ||
| Have not been taking measurements | 1 | ||
| Having a faulty phone Not having a smartphone that can download the app. | 1 | ||
| He doesn't know about Afya Pap and has never sent measurements | 1 | ||
| He has a problem with the phone | 1 | ||
| He has forgotten the number used to send but will ask the doctor | 1 | ||
| Her battery had finished so she wasn't able to send | 1 | ||
| Her phone refuses to send it refused to send | 1 | ||
| How do update the app, technical challenges | 1 | ||
| I deleted the application by mistake but I'm yet to redownload it and continue to send the measurements. | 1 | ||
| I do not own a smartphone to download the application | 1 | ||
| I don't have a smartphone | 1 | ||
| I don't have the app | 1 | ||
| I don't how to send | 1 | ||
| I don't know how it is done. | 1 | ||
| I don't know how to relay | 1 | ||
| I don't know how to send | 2 | ||
| I don't know how to send the measurements | 1 | ||
| I don't own a smartphone | 2 | ||
| I don't own a smartphone to download the application | 2 | ||
| I forget to relay | 1 | ||
| I forgot how I was shown to send | 1 | ||
| I have a basic phone,doesn't have an app | 1 | ||
| I have a very basic phone,no smart phone | 1 | ||
| I have been busy | 1 | ||
| I have been sick | 1 | ||
| I have no idea that I'm supposed to send measurements | 1 | ||
| I haven't sent when I try to send it refuses so I write down on a book | 1 | ||
| I never got the application | 1 | ||
| I nolonger have the application in my phone | 1 | ||
| I was not about sending the results | 1 | ||
| I'm not aware of this idea that I'm supposed to send measurements | 1 | ||
| I've never tried to send,just record on a notebook | 1 | ||
| Inadequate time,forgetting | 1 | ||
| It does not accept | 1 | ||
| It is her child who used to help in relaying and she has relocated to upcountry | 1 | ||
| Just laziness will start relaying the results | 1 | ||
| Lack of Airtime | 1 | ||
| Lack of BP machine battery | 1 | ||
| Lack of Internet connection | 1 | ||
| Lack of a phone | 1 | ||
| Lack of adequate time to relay the readings. | 1 | ||
| Lack of airtime | 2 | ||
| Lack of airtime, was told the ngao project has stopped so he saw no need of sending results | 1 | ||
| Lack of baterries Faultyness with the machine | 1 | ||
| Lack of batteries | 7 | ||
| Lack of batteries at times | 1 | ||
| Lack of batteries for the machine | 1 | ||
| Lack of batteries sometimes | 1 | ||
| Lack of bundles | 3 | ||
| Lack of credit to send | 1 | ||
| Lack of data | 1 | ||
| Lack of data bundles | 2 | ||
| Lack of enough time | 1 | ||
| Lack of mb bundles. | 1 | ||
| Lack of money | 1 | ||
| Lack of money for airtime | 1 | ||
| Lack of the batteries | 1 | ||
| Lack of time | 4 | ||
| Lack of time to relay the pressure measurements | 1 | ||
| Lack of time to send | 1 | ||
| Lack of time,forgetting | 1 | ||
| Left at home as he went visiting his family at their rural home | 1 | ||
| Lost his phone | 1 | ||
| Lost phn | 1 | ||
| Maybe not being in a position to send at that particular time | 1 | ||
| Message error code display | 1 | ||
| Messages not going through i.e getting responses like try again | 1 | ||
| My phone | 1 | ||
| My phone is not a smartphone so I use a book | 1 | ||
| My phone isn't smartphone so I just record somewhere | 1 | ||
| My phone refuses to send | 1 | ||
| My phone setting was restarted and the app disappeared, tried to restore it but it failed | 1 | ||
| N When I send a get a message that am not in the system | 1 | ||
| NA | 10 | ||
| Na | 3 | ||
| Network | 2 | ||
| Never explained to me on how to do it. | 1 | ||
| Never sent | 1 | ||
| Never shown how to relay the measurements | 1 | ||
| Never taught about | 1 | ||
| Never tried to relay as there is a lady who walks around measuring our bp and recording- every wednesday | 1 | ||
| Never understood the procedure of relaying: records in a notebook | 1 | ||
| No | 2 | ||
| No airtime/ bundles | 1 | ||
| No challenge | 2 | ||
| No challenge apart from jyst forgetting atimes | 1 | ||
| No challenges | 2 | ||
| No one to assist me in relaying | 1 | ||
| No one to guide her | 1 | ||
| No phone | 1 | ||
| No problem | 1 | ||
| None | 181 | ||
| None Hasn't sent because of laziness | 1 | ||
| None so far,I send my measurements always | 1 | ||
| None, Has not been relaying | 1 | ||
| None, phone related challenges | 1 | ||
| None, so far he will start sending them | 1 | ||
| None, sometimes doesn't it relay when it's normal. | 1 | ||
| None,got re.actant in relaying | 1 | ||
| None- I just decided to be recording | 1 | ||
| Not Applicable | 1 | ||
| Not able to do so,was instructed to write | 1 | ||
| Not able to operate a phone in sending messages | 1 | ||
| Not able to relay because she does not know how to | 1 | ||
| Not able to send because can't read and write | 1 | ||
| Not able to send, | 1 | ||
| Not able to sent via that application it always bounces. | 1 | ||
| Not aware | 1 | ||
| Not aware of the system in place | 1 | ||
| Not aware of how it is done,was instructed to write down on a notebook after every measurement | 1 | ||
| Not aware of this services | 2 | ||
| Not being able to see has a sight problem | 1 | ||
| Not being in aposition to send | 1 | ||
| Not encountered any challenge | 1 | ||
| Not encountered major challenges apart from few errors while sending | 1 | ||
| Not having cash to buy batteries for the BP machine,Busy | 1 | ||
| Not trained | 1 | ||
| Not trained on how to use it | 1 | ||
| Nothing | 1 | ||
| Operating a cellphone | 1 | ||
| Operating the gadget | 1 | ||
| Operating the phone,airtme | 1 | ||
| Operation of phone is a challenge,:can't remember the codes for afya pap | 1 | ||
| Operation of phone is difficult as I can see properly: has eye problem | 1 | ||
| Patient doent have Afya pap | 1 | ||
| Patient doesnt have Afya pap | 1 | ||
| Patient doesnt have the Afya pap | 1 | ||
| Patient only recods but does no send | 1 | ||
| Patient only records in a book | 1 | ||
| Phone is basic | 1 | ||
| Phone is the basic one | 1 | ||
| Phone issues | 1 | ||
| Phone issues made the measurements not to be relayed | 1 | ||
| Phone problems, he was not having a phone | 1 | ||
| Poor sight and can therefore not read the measurements | 1 | ||
| Popping errors and atimes it's involving | 1 | ||
| Privacy, lack of time | 1 | ||
| Problem with the phone | 1 | ||
| Records but never sends | 1 | ||
| Respondent feels lazy in being consistent | 1 | ||
| Sending is a problem I must have someone assist in sending so I write | 1 | ||
| Sending the vitals no longer | 1 | ||
| Sends the results with no | 1 | ||
| She can't use her phone to send and she didn't understand how to send during enrollment | 1 | ||
| She does not know how to relay the values | 1 | ||
| She doesn't understand how to rely measurements on the Afya Pap | 1 | ||
| She forgets to send. | 1 | ||
| She forgot how to send | 1 | ||
| She forgot how to send the measurements via the phone | 1 | ||
| She forgot how to send the measurements. | 1 | ||
| She hasnt been taking the measurements | 1 | ||
| She is very old, 76 years and always needs assistance to measure | 1 | ||
| She was not able to attend the training on how to use the app | 1 | ||
| She wasnt told | 1 | ||
| Skipping the numbers of time am suppose to measure | 1 | ||
| Sometime being busy and forgetting | 1 | ||
| Sometimes I forget to send | 1 | ||
| Sometimes forgets the process of sending the measurements | 1 | ||
| Sometimes it bounces back | 1 | ||
| Sometimes she forgets to send the mesurements | 1 | ||
| Sometimes the application fails | 1 | ||
| Stopped after the onset of Covid 19 | 1 | ||
| System keeps on failing | 1 | ||
| The Respondent is diabetic | 1 | ||
| The afya pap app gives error message | 1 | ||
| The app doesnt work | 1 | ||
| The app gets deleted all the time on my phone: it disappears when I try to send | 1 | ||
| The app is not functional | 1 | ||
| The application fails | 1 | ||
| The messages I send are never delivered | 1 | ||
| The patient did not understand how to relay the information during enrollment | 1 | ||
| The patient did not understand the process of sending to Afya Pap | 1 | ||
| The patient is not able to rely measurements. It keeps saying error when sending | 1 | ||
| The patient's phone has a problem | 1 | ||
| The phone I using currently does not support | 1 | ||
| The phone does not support the | 1 | ||
| The phone she is using is the problem | 1 | ||
| The phone wasn't working | 1 | ||
| The readings don't get transmitted/transfered | 1 | ||
| The readings when they reach 50 it removes itself instead of sending and says invalid | 1 | ||
| The results were not going correctly, | 1 | ||
| The son was the one trained to use the app and he moved out to fend for himself | 1 | ||
| The system error | 1 | ||
| The text message always fails | 2 | ||
| Tiresome | 1 | ||
| Too old to do it | 1 | ||
| Tries to send tells him unavailable command | 1 | ||
| Using a phone is difficult due to my pooed eye sight | 1 | ||
| Very busy | 1 | ||
| Very sickly | 1 | ||
| Was Preoccupied and forgot | 1 | ||
| Was never told about the app | 1 | ||
| Was not taught on how to use it he has not heard about it yet | 1 | ||
| Was not trained on how to use the app | 1 | ||
| Was preoccupied | 2 | ||
| When I send through the number it doesn't bring any response | 1 | ||
| When I try to send how I was shown now it hangs so I haven't been able to send in July and August. | 1 | ||
| Yuu | 1 | ||
| battery low- BP machine | 1 | ||
| busy and forgets | 1 | ||
| can't use app | 1 | ||
| confusion due to COVID 19 | 1 | ||
| did know if the doctor has received the information | 1 | ||
| did not understand how to use app | 1 | ||
| does not have a smart phone | 1 | ||
| does not know how to use the app | 1 | ||
| forgets | 1 | ||
| forgetting At times to sickly | 1 | ||
| forgot | 2 | ||
| husband hospilized | 1 | ||
| lost her phone | 1 | ||
| lost link to the app | 1 | ||
| na | 1 | ||
| needs airtime to send | 1 | ||
| needs help room use app | 1 | ||
| needs help to use a phone | 1 | ||
| network problem app stopped working | 1 | ||
| never enrolled | 1 | ||
| no challenge | 6 | ||
| no problem | 1 | ||
| not enrolled | 1 | ||
| phone was factory restored and she lost the app | 1 | ||
| sends once a week | 1 | ||
| too busy | 1 | ||
| too busy, forgot | 1 | ||
| traveled to the rural home and did not carry BP and Bs machine | 1 | ||
| unable to use app | 1 | ||
| use paper for easy reference | 1 |
