| Value | Category | Cases | |
|---|---|---|---|
| 0 | 4 |
66.7%
|
|
| 30 | 2 |
33.3%
|
|
| A granddaughter does it for me | 1 | ||
| Afya pap doesn't work sometimes | 1 | ||
| Afya pap not working | 2 | ||
| Airtime/ bundles | 1 | ||
| App hangs/ gives an error has occurred message | 1 | ||
| At times forgetting..or lack of strips | 1 | ||
| At times i forget or am nt in a position to send | 1 | ||
| At times when you send it refuses | 1 | ||
| Because Corona virus | 1 | ||
| Boring as it keeps on asking to try again after sending | 1 | ||
| Can't remember how to operate the app | 1 | ||
| Challenge typing, has issues with sight | 1 | ||
| Confusion due to COVID 19 | 1 | ||
| Do not have money to by strips | 1 | ||
| Does not have a glucometer | 1 | ||
| Does not have a pricker/syringe | 1 | ||
| Does not have the Afya pap | 1 | ||
| Does not know how to use the machine | 1 | ||
| Does not know proper time and how to relay information via phone | 1 | ||
| Doesn't know how to use the Afya Pap | 1 | ||
| Doesn't have a BG machine ,therefore does not measure or relay | 1 | ||
| Doesn't have a glucometer | 5 | ||
| Doesn't have either the Bp Machine or the glucometer | 1 | ||
| Doesn't have machine | 1 | ||
| Doesn't know how to | 1 | ||
| Doesn't know how to relay | 1 | ||
| Doesn't know how to relay by his own | 1 | ||
| Doesn't know how to relay measurements since she has challenge operating a cellphone | 1 | ||
| Doesn't know how to relay the results | 1 | ||
| Doesn't know how to send | 1 | ||
| Doesn't know how to use the app | 1 | ||
| Doesn't remember how to do it Machines are no longer working. | 1 | ||
| Doesnt have Afya Pap | 1 | ||
| Doesnt have Afya pap | 1 | ||
| Doesnt have a glucometer | 1 | ||
| Doesnt have glucometer for measuring at home | 1 | ||
| Don't even understand how it works | 1 | ||
| Don't have BP and BG Machine | 1 | ||
| Don't have a glucometer,don't know how to relay the measurements | 1 | ||
| Don't have the glucometer | 1 | ||
| Don't know how to relay | 2 | ||
| Don't know how to relay on afya pap: no credit on phone | 1 | ||
| Don't know how to relay the measurements | 5 | ||
| Don't know how to send | 1 | ||
| Don't know how to use the Afya Pap Application | 2 | ||
| Don't know how to use the application | 1 | ||
| Dont have afya pap,&i can't operate a phone. | 1 | ||
| During enrollement she never understood how to use Afya Pap . She hence records her measurements in a notebook and takes it with her in every visit | 1 | ||
| Error when tries to send says unavailable command | 1 | ||
| Forgets to relay the measurements | 1 | ||
| Forgetting | 5 | ||
| Forgetting how to dial the number | 1 | ||
| Forgetting to relay the measurements | 1 | ||
| Forgetting to send | 1 | ||
| Forgetting to send the results | 1 | ||
| Forgot | 2 | ||
| Forgot especially when granddaughter is not around | 1 | ||
| Forgot how to go about it | 1 | ||
| Forgot how to use the application | 1 | ||
| Forgot on how the measurements were relayed | 1 | ||
| Forgot on how to feed the measurements on the app | 1 | ||
| Forgot on how to follow | 1 | ||
| Forgot the number she was using to relay mesurements | 1 | ||
| Forgot to relay | 1 | ||
| Fu | 1 | ||
| Glucometer not working | 2 | ||
| Had gone home without machine | 1 | ||
| Has a sight problem | 1 | ||
| Has challenges operating a cellphone | 1 | ||
| Has had a problem with his phone | 1 | ||
| Have been very sick. Forgot the sending process | 1 | ||
| He doesn't use Afya Pap since he's very old and he can't see well | 1 | ||
| He doesn't know how to use the Afya Pap | 1 | ||
| Her child who used to help her relocated to upcountry | 1 | ||
| Hy | 1 | ||
| I do not have a glucometer at home | 1 | ||
| I was not issued with a machine ,i have to go the clinic incase i want my bp and dm taken.. | 1 | ||
| I cant operate a phone very well | 1 | ||
| I cant remember how to use the machine | 1 | ||
| I didn't understand how I can send. | 1 | ||
| I don't have a glucometer at home and so it becomes tricky | 1 | ||
| I don't have the mobile application on my phone | 1 | ||
| I don't own a glucometer | 1 | ||
| I don't own a smartphone | 1 | ||
| I don't own a smartphone I don't know how to send the measurements too | 1 | ||
| I don't own a smartphone to download the application | 1 | ||
| I don't sent | 1 | ||
| I forget to send | 1 | ||
| I have been admitted fir the last one month | 1 | ||
| I have been sick | 1 | ||
| I have to look for someone to assist in sending | 1 | ||
| I mistakenly uninstalled the mobile app and I don't know how to reinstall it | 1 | ||
| I never knew how to relay | 1 | ||
| I only forget to send | 1 | ||
| I only have a basic phone | 1 | ||
| I try relaying the readings and it hangs,brings error message | 1 | ||
| I've never known how to send: my eyes are also not so good | 1 | ||
| Inadequate time | 1 | ||
| It refuses when I try to send | 1 | ||
| It's difficult for the respondent:she never understood the process. | 1 | ||
| Keeps popping an error | 1 | ||
| Lack of Internet connection | 1 | ||
| Lack of a strips | 1 | ||
| Lack of airtime | 2 | ||
| Lack of airtime to send the readings | 1 | ||
| Lack of data bundles | 1 | ||
| Lack of education limiting his ability to grasp how to use the app | 1 | ||
| Lack of enough strips | 1 | ||
| Lack of money for Internet connection | 1 | ||
| Lack of money of sending the results | 1 | ||
| Lack of money to buy airtime | 1 | ||
| Lack of money to buy strips | 1 | ||
| Lack of money to send the measurements | 1 | ||
| Lack of somebody to assist | 1 | ||
| Lack of strippes | 1 | ||
| Lack of strips | 16 | ||
| Lack of strips at times | 1 | ||
| Lack of strips to test | 1 | ||
| Lack of strips. My bp machine was stolen | 1 | ||
| Lack of strips.. | 1 | ||
| Lack of time | 2 | ||
| Lack of understanding in relaying information on the App during enrollment. | 1 | ||
| Lack of understanding the Afya Pap | 1 | ||
| Laziness though will start relaying the measurements | 1 | ||
| Lazy to do it | 1 | ||
| Lost phone | 1 | ||
| Lost the phone that had the application | 1 | ||
| Lsack of strips | 1 | ||
| Machine got lost | 1 | ||
| My machines were stolen | 1 | ||
| My phone | 1 | ||
| N | 1 | ||
| N/A | 6 | ||
| N9ne | 1 | ||
| NA | 10 | ||
| Network fails sometimes | 1 | ||
| Networking problems | 2 | ||
| Never | 1 | ||
| Never done it since did not receive the machine | 1 | ||
| Never had the application | 1 | ||
| Never received glucometer | 1 | ||
| Never received machines | 1 | ||
| Never received the machine | 1 | ||
| Never received the testing machines | 1 | ||
| Never relay | 1 | ||
| Never relayed because the application never opens | 1 | ||
| Never sends | 1 | ||
| Never tests | 1 | ||
| Never told to relay | 1 | ||
| Never understood how to relay the mesurements | 1 | ||
| Never used the app | 1 | ||
| Nine | 1 | ||
| No | 6 | ||
| No BG Machine | 1 | ||
| No BP and BG Machine | 1 | ||
| No Time | 1 | ||
| No airtime, operating the phone is not easy | 1 | ||
| No app | 1 | ||
| No app on my phone, not aware how it can be sent via sms | 1 | ||
| No challenge | 1 | ||
| No challenges | 2 | ||
| No glucometer | 1 | ||
| No longer have a smartphone. | 1 | ||
| No one to guide | 1 | ||
| No phone uses someone's phone | 1 | ||
| No problem | 2 | ||
| No strips for making measurements | 1 | ||
| No time | 1 | ||
| None | 143 | ||
| None,my daughter in law sends for me | 1 | ||
| None..just felt lazy yo relay. | 1 | ||
| Nophone | 1 | ||
| Not able to | 1 | ||
| Not able to send | 1 | ||
| Not able to send because can't read and write | 1 | ||
| Not able to sent via the application it always bounces | 1 | ||
| Not applicable | 1 | ||
| Not aware | 1 | ||
| Not aware about the procedure | 1 | ||
| Not aware of how it is done, was instructed to write down on a notebook | 1 | ||
| Not aware of this services | 1 | ||
| Not being in a position to send | 1 | ||
| Not having a phone | 1 | ||
| Not relayed in the past 2 months since she lost a smartphones she was used to. | 1 | ||
| Not successful as it has errors | 1 | ||
| Not trained | 2 | ||
| Not trained on how to use it | 1 | ||
| Not understanding the information sent in my phone I do not have a glucometer | 1 | ||
| Only knows how to relay when using a smart phone ,currently doesn't have one | 1 | ||
| Only records | 1 | ||
| Patient does nit have the Afya pap | 1 | ||
| Patient does not afya papa | 1 | ||
| Patient does not have Afya Pap | 1 | ||
| Patient does not have the Afya pap app | 1 | ||
| Patient doesnt have Afya Pap | 1 | ||
| Patient doesnt have Afya pap and glucometer | 1 | ||
| Patient doesnt have glucometer | 1 | ||
| Patient has no Afya pap | 1 | ||
| Patient only records | 1 | ||
| Patient was not given glucometer | 1 | ||
| Phone breakdown | 2 | ||
| Phone is basic | 1 | ||
| Phone wasn't working | 1 | ||
| Poor eye sight and a times nobody to help relay the blood sugar measurement | 1 | ||
| Poor eye sight can operate a phone very well | 1 | ||
| Popping errors | 1 | ||
| Records bu never sends | 1 | ||
| Relatant in sending of results | 1 | ||
| Remembering how to send he forgot how it works | 1 | ||
| Says invalid when he tries | 1 | ||
| She claimed to no longer have diabetes based on several previous tests. | 1 | ||
| She didn't understand how to send measurements during enrollment and she can't use her phone to send | 1 | ||
| She does not have a glucometer. | 1 | ||
| She doesn't have a BP machine | 1 | ||
| She is not conversant with taking measurements. | 1 | ||
| She is not learned | 1 | ||
| She is too old, 76 years and can't measure on her own | 1 | ||
| She says she always forgets the procedure of sending the measurements | 1 | ||
| Some instructions were not clear | 1 | ||
| Sometimes I forget to send the measurements | 1 | ||
| Sometimes forgets the process of sending the readings | 1 | ||
| Sometimes she forgets to send the measurements because she's busy | 1 | ||
| Sometimes the application fails | 1 | ||
| Sometimes the phone refuses to relay texts | 1 | ||
| Strips are over so she is unable to take measurements. | 1 | ||
| System error | 1 | ||
| System keeps on failing | 1 | ||
| Testing machines got lost | 1 | ||
| The Respondent was never given glucometer so he cannot relay his measurement | 1 | ||
| The application is in a different phone | 1 | ||
| The condition is well managed | 1 | ||
| The messages I send are never delivered | 1 | ||
| The number | 1 | ||
| The respondent doesn't have Bp machine and glucometer | 1 | ||
| Too old to do it | 1 | ||
| Very busy | 1 | ||
| Was Preoccupied and forgot | 1 | ||
| Was not issued with the machine | 1 | ||
| Was not trained on how to use the platform | 1 | ||
| Was preoccupied | 2 | ||
| Was trained but did not grasp the concept of sending the measurements | 1 | ||
| Wasn't trained how to do it | 1 | ||
| Wasnt issued with a machine | 1 | ||
| Wasnt issued with the machine | 1 | ||
| When I try to send it hangs or something was changed. | 1 | ||
| application got lost but did not know if it can be downloaded again | 1 | ||
| can't use app | 1 | ||
| difficult to use basic phone (mulika mwizi) | 1 | ||
| does not have a glucometer | 1 | ||
| does not have a smart phone | 1 | ||
| does not know how to operate her phone | 1 | ||
| does not know how to use app | 1 | ||
| her phone had a problem | 1 | ||
| lost her phone | 1 | ||
| lost link to the app | 1 | ||
| na | 1 | ||
| needs airtime to use app | 1 | ||
| no challenge | 7 | ||
| non | 1 | ||
| not enrolled on afya pap | 1 | ||
| the doctor did not instruct her to do that | 1 | ||
| too busy, forgot | 1 | ||
| traveled to the rural home and left the machines in nairobi | 1 | ||
| unable to use the afya app | 1 | ||
| very difficult | 1 | ||
| was not enrolled | 1 |
