Literal question
How do you feel about the amount of time you waited to be seen by a provider? Would you say it was very short, somewhat short, somewhat long, or very long?
Question pretext
Now, I am going to ask you some questions about how you were treated in this facility and your views about the care you received. Please note that all of your responses will be kept confidential, meaning that none of the information you provide will be shared with facility staff. Please feel free to be as open and honest as possible. It is important for us to know about the care you received, whether it was good or bad. None of the answers you provide will affect the care you receive today, or at any point in the future. No facility staff other than myself will know your answers.
